About the program
What we do
Moving from Fiji to Victoria is a big change. Our settlement program offers practical, one-to-one support for newly arrived families - from finding housing and schools to navigating Centrelink, Medicare and visa pathways. We partner with the Victorian Multicultural Commission and AMES Australia to make sure no one walks the journey alone.
Arrival orientation
Welcome sessions covering housing, banking, public transport, healthcare, schools and work rights.
Casework
Confidential 1:1 casework with bilingual workers for the first 6–12 months of settlement.
Form-filling clinics
Drop-in help with Centrelink, Medicare, MyGov, tax file numbers and visa paperwork.
Community connections
Introductions to church, sports, school and cultural groups so new families feel at home quickly.
Your first 90 days in Victoria
- 1
Week 1 - Welcome
Meet your bilingual caseworker, orientation pack, SIM card, public transport (Myki) card and a tour of your local area.
- 2
Weeks 2-4 - Essentials
Open a bank account, apply for a TFN, register with Medicare and Centrelink, and enrol kids in school.
- 3
Month 2 - Housing & income
Move from temporary into longer-term housing, connect with employment services and start English or skills classes if needed.
- 4
Month 3 - Community
Introductions to church, sports and cultural groups - plus a six-week settlement check-in with your caseworker.