Last updated: 19 June 2026
1. Introduction
The Fijian Community Association of Victoria Inc. (ABN 66 171 413 984, Incorporation No. A0062152N) ("FCAV", "we", "us", "our") is committed to protecting the privacy of our members, supporters, volunteers and visitors to our website. This policy explains how we handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information we collect
We may collect the following types of personal information:
- Name, postal address, email address and phone number
- Date of birth and demographic information (when relevant to a program)
- Membership and payment details
- Event registration and attendance information
- Communications you send us (e.g. via the contact form)
- Technical information such as IP address, browser type and pages visited
3. How we use your information
We use your personal information to:
- Process memberships, donations and event tickets
- Communicate about events, programs, advocacy and community news
- Provide community support services and respond to enquiries
- Meet our reporting obligations to funders, partners and regulators
- Improve our website, services and programs
4. Disclosure of information
We do not sell your personal information. We may share it with trusted service providers (such as payment processors, email and hosting providers) who help us deliver our services, or where required by law. Where information is shared with overseas providers, we take reasonable steps to ensure they handle it consistently with the APPs.
5. Storage and security
Personal information is stored in secure systems with access restricted to authorised committee members, staff and volunteers. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure.
6. Cookies and analytics
Our website uses cookies and similar technologies to remember preferences and understand how visitors use the site. You can disable cookies in your browser settings; some features may not work correctly if you do.
7. Access, correction and complaints
You can request access to or correction of the personal information we hold about you, or make a privacy complaint, by contacting us at hello@fcav.org.au. We will respond within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
8. Children
Where we collect information about a person under 18 (for example, for youth programs), we obtain consent from a parent or guardian.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
10. Contact
Fijian Community Association of Victoria Inc.
Email: hello@fcav.org.au